Terms and Conditions

Effective date: 2025-10-19

1. About these Terms

These Terms and Conditions (“Terms”) govern use of the Soupr website/app and services (the “Service”). By creating an account or using the Service, the user (“you”) agrees to these Terms.

2. Provider

The Service is provided by [Your Legal Name], registered at [Street, City, Country]. Contact: support@flexafly.com.

3. Eligibility and Account

  • You must be at least 16 years old (or the local age of digital consent) to use the Service.
  • Keep credentials confidential; activity under your account is your responsibility.
  • Provide accurate information and update it when it changes.

4. The Service

Soupr enables extraction, saving and organization of recipes and related content for personal, non‑commercial use. We may add, change or discontinue features at any time with reasonable notice where required.

5. Your Content

  • You retain rights in content you add or save. You warrant you have authority to use and store it and that it does not infringe others’ rights.
  • You grant us a non‑exclusive, worldwide, royalty‑free license to host, process, and display your content only to provide the Service to you.
  • We may remove content that appears unlawful, infringing, or violates these Terms.

6. Third‑party Content

Extracted recipes may originate from third‑party sites. You are responsible for using third‑party content in accordance with their rights and terms. We are not affiliated with, endorsed by, or responsible for third‑party sites or their availability.

7. Acceptable Use

  • No unlawful, infringing, defamatory, harassing, hateful, or abusive activity.
  • No reverse engineering, scraping at scale, or interference with the Service or its security.
  • No attempts to access data or accounts without authorization.

8. Subscriptions and Payments (if applicable)

  • Some features may require a paid subscription. Prices and billing periods are disclosed at checkout before purchase.
  • Unless canceled, subscriptions renew automatically at the then‑current price. You can cancel any time in account settings; access continues until the end of the paid period.
  • Taxes may apply and will be shown at checkout.

9. Consumer Withdrawal (EU/UK)

If you are a consumer in the EU/UK and purchase a subscription online, you generally have a 14‑day right to withdraw from the contract. By starting to use premium features during the 14‑day period, you acknowledge that digital content/services are being supplied and that, once fully performed or begun at your request, the withdrawal right may be lost or proportionate charges may apply.

10. Intellectual Property

We and our licensors own all rights in the Service, branding, and software. Except for rights expressly granted to you, no license is granted. You may not use our marks without prior written permission.

11. Privacy

Our processing of personal data is described in the Privacy Policy. Please review it to understand how we collect, use, and protect your information.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory (including merchantability, fitness for a particular purpose, and non‑infringement). We do not warrant that the Service will be uninterrupted, secure, or error‑free.

13. Limitation of Liability

To the maximum extent permitted by law, our aggregate liability for all claims relating to the Service is limited to the amount you paid to us for the Service during the twelve (12) months prior to the event giving rise to liability. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law. Consumer rights that cannot be excluded remain unaffected.

14. Indemnity

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms or violation of law or third‑party rights.

15. Term and Termination

These Terms apply while you use the Service. You may stop using the Service at any time and, if applicable, cancel your subscription in settings. We may suspend or terminate your access (with notice where required) for material or repeated violations of these Terms or to protect the Service, users, or third parties.

16. Changes

We may update these Terms to reflect changes to the Service or legal requirements. We will post updates with a new effective date and provide additional notice where required. Continued use after the effective date constitutes acceptance of the changes.

17. Governing Law and Venue

These Terms are governed by the laws of [Netherlands/Amsterdam], excluding its conflict‑of‑laws rules. Courts of [Amsterdam/Netherlands] have exclusive jurisdiction, except that mandatory consumer protection rules and rights to bring claims in your country of residence remain unaffected.

18. Complaints and Online Dispute Resolution

If you have a concern, contact us first so we can try to resolve it. EU consumers may also use the European Commission’s online dispute resolution (ODR) platform. Use of any ODR scheme is voluntary; this clause does not limit your statutory rights.

19. Miscellaneous

  • Severability: If any provision is invalid, the remainder remains in effect.
  • No waiver: Failure to enforce a provision is not a waiver.
  • Assignment: You may not assign these Terms without our consent; we may assign as part of a reorganization, merger, or sale.
  • Entire agreement: These Terms (and any referenced policies) are the entire agreement about the Service.
  • Language: If we provide a translation, the English version controls in case of conflict.

20. Contact

support@flexafly.com[Mr. Sid], [Amsterdam, Amsterdam, Netherlands, Postcode]